FAQ - Frequently Asked Questions
1. Does The Coffee and Tea Emporium have Fine Print?
Our fine print is one of the things that you would want to read about when getting teas and/or coffees from our website. So, want to read this fine print by Click Here.
2. How long does it take for my order once I place it to be shipped?
Once we receive your order it takes 1-2 days to make it ready for shipping. (Monday thru Friday) Additionally, the Shipping Times do varies depending on your shipping location but, below are some general shipping time ranges.
Within Ontario within 2-4 Days
Within Canada within 3-6 Days
International within 1-4 Weeks
3. Does the Coffee and Tea Emporium accept coupons?
Currently at this time we do not accept coupons.
4. Is my payment secured when I buy at the Coffee and Tea Emporium?
Your payment is secure through PayPal if there is any questions about your payment please contact PayPal at paypal.com.
5. How do I know the Teas and/or Coffees that I am getting are the real thing?
Our Teas and/or Coffees come from the companies that make them but if there is any doubt you can Contact Us at any time to confirm about any products that we offer.
6. What and Where are your Policies?
Our Policies can be found at the Our Policies Page. Click Here to go to Our Policies.
7. What is your return policy?
Our policy on refunds is final. Most of our products and/or services we cannot do refunds due to service or reasons due to the item. We will always try to work on the problems that you have. On some of products we can do refunds within certain days and other we cannot do any refunds. All products that are organic cannot be returned due to it may have come in contact with contaminants. Also, all Fees are non-refundable. Shipping not included.
8. I have some Questions about orders where can I get more help?
If you don't find the right answer to your questions about your order here then you can E-Mail us at orders@thecoffeeandteaemporium.ca or if it is about anything else at sales@thecoffeeandteaemporium.ca
9. What if I have a question that is not on the FAQ Page?
If there is a question about The Coffee and Tea Emporium you can go to our Contact Us page or E-Mail us at info@thecoffeeandteaemporium.ca or at contactus@thecoffeeandteaemporium.ca
